Identity Management / Red Flag Compliance

By participating in the Identity Management/Red Flag Compliance program your customers and their families have access to a service that helps against the unforeseen consequences of identity theft. These services provide resolution as well as proactive measures and life stage programs to manage any identity-related issues:

Fraud Resolution

Dedicated Fraud Specialists work on behalf of the member to resolve an identity theft issue

Monitoring Services provided following an identity theft

Proactive Fraud Response

Fraud Alerts

Credit File Freezes when appropriate

Monitoring Services provided to help defend against identity fraud

Life Stage Identity Management Services

Infant & Minor Risk Mitigation Response– helping parents protect their child’s identity

Deployed Personnel Response – defending those who defend our country

Medical Identity Response– the medical identity theft remedy

Surviving Spouse Response – safeguarding the identity of a deceased loved one

Identity Travel Response – helping to recover lost or stolen documentation

Relocating Residence Response – keeping one’s identity safe during a move

Catastrophic Event Document Recovery Response – helping disaster victims recapture critical documents

Marriage & Divorce Response –protecting an identity through a marriage or divorce.

Red Flag Compliance

Within the Fair and Accurate Credit Transactions Act of 2003 (FACTA), new compliance regulations will require institutions and companies that have covered accounts to develop and implement a written Identity Theft Prevention Program to detect, prevent and mitigate identity theft in connection with the opening of certain accounts or existing accounts. As an additional benefit of the OneBeacon Services program, red flag compliance is easily met.

The OneBeacon Services Identity Management/Red Flag Compliance Program provides education and industry specific protocols to comply with the Red Flag regulation. The service can include:

1. Summary of the FACTA Red Flag Regulations and Procedures Manual
2. Identity theft detection procedures during the credit application process
3. Response procedures and documentation compliance for Red Flags
4. Process for handling privacy data
5. Internal audit protocols, procedures and documentation
6. Notification requirements to victim and law enforcement
7. Training module for employees
8. Templates for documentation and Red Flag audit requirements
9. Identity Theft Management Services for customers/members